Addressing the complaints of several POCO X2 users regarding the operation of the handset camera, POCO shared a manual repair. In a post on Twitter, the company said less than 0.2% of X2 users in India are facing the problem where the camera shows a black screen. POCO elaborated on the steps that “should fix the problem on most devices.”
Several POCO X2 owners have been complaining about the rear camera not working for some time now. According to customers, the Camera application on their POCO X2 unit is stiff or unresponsive when using the rear camera. This problem has greatly affected Indian users, and there has been no solution so far. POCO India recently installed a simple hand fix that could solve the camera problem. Fortunately, this is not a widespread problem and has only been reported by 0.2 percent of POCO X2 owners in India.
POCO X2 camera problem fix
If you own a POCO X2 and are experiencing this unusual camera bug, then there may be a simple fix. The problem is with the MIUI camera app, which may crash, show a black screen, or freeze when you switch to the rear camera. Some even came across the error message ‘Can’t connect to Camera’. Now, the POCO India Support handle has tweeted possible fixes.
According to POCO India Support, easily deleting data from the camera app can fix issues. The company shared a step-by-step guide on Twitter that explained step-by-step instructions on how to fix the problem. Here’s what you’ll need to do.
Steps to Fix Camera Problem in POCO X2
- Open the Settings app on your POCO X2.
- Navigate to manage apps and view the camera.
- Select Clear Data and do the necessary.
- Restart the phone.
This method will fix the problems with the camera app on the POCO X2. However, if the problem persists, POCO recommends taking the phone to the Service Center after reporting the problem to the Service & Feedback app. The service center will fix the problem for free, and you should use the camera again. The POCO X2 comes with a quad rear camera setup that includes a 64MP main sensor and takes really good photos during the day.
POCO Official Tweet
Twitter Post See POCO India announcement Steps on how to fix the POCO X2 camera problem?
To fix the POCO X2 camera problem, you can follow the steps provided by POCO. Go to Settings> Applications> Manage applications> Camera. Then select the storage option and click Clear data> Clear all data> OK. Now, restart the phone and check if the camera is working. In the event that the problem is not resolved, you can book an appointment at an authorized service center.
The POCO X2 features a capsule-shaped notch, a visible lower bezel, and a fingerprint sensor set aside. The back has a quad camera setup. The handset has a 6.67-inch Full-HD + IPS LCD screen (1080×2400 pixels) with a ratio of 20: 9, a refresh rate of 120Hz, and HDR10 support. It is offered in colors of Phoenix Red, Matrix Purple, and Atlantis Blue.
Details It has two selfie cameras
POCO X2 rear camera games featuring 64MP (f / 1.9) main sensor, 8MP (f / 2.2) wide lens, 2MP (f / 2.4) macro shooter, and 2MP (f / 2.4) ) depth sensor. On the front, a 20MP large lens (f / 2.2) and a 2MP depth camera (f / 2.4).
Internal Pulls power from Snapdragon 730G chipset
The POCO X2 is powered by a Snapdragon 730G processor, which is paired with 8GB of RAM and up to 256GB of storage. It runs on Android 11-based MIUI 12 and packs a 4,500mAh battery with 27W fast support. Depending on the connection, this device offers dual-band Wi-Fi support, Bluetooth 5.0, GPS, headphone jack, and Type-C port.